Day Care is open 7:30am–6:00pm.

Group walks take place during the morning which means that there are limited periods when you can drop your dog off. Preferred drop off times is between 7:30am-8:10am. These are 10 minute slots and they are one per customer.

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Dogs may be collected at between 3:30pm-5:45pm. We feed between 5:00pm and 5:15pm so try to avoid this time if you can. Dogs staying after 5:00pm need to bring dinner with them so that they are not left out!

All visits to the house are by appointment, so please contact me at least one day before your booking to find out what drop off and collection slots are available.

Sadly this is not a service that I am able to offer, as I need to be here in order to accept in dogs that are being brought to the house.

Dogs are required to book at least two days per month in order to remain on the active list. This can be Day Care or Home Boarding, as you wish.

Day Care is a flexible system, so you cannot reserve a space 'every Thursday' for instance. On 20th of every month I send out a list of all the available dates in the next 3 months. The dates can be booked for Day Care or for Short Boarding, which is overnight boarding for 6 days or less.

I reserve your dates in the business diary, and they are now subject to the Waggy Days 4 Dogs cancellation policy, which means that dates are subject to a 50% cancellation fee unless I can fill the cancelled dates with another client.

Cancellations are covered in full detail in your service agreement.

Day Care and Short Boarding is paid for monthly, and in advance of services starting, on 1st of the month.

Invoices are sent out on 20th of the month prior, and you have until 1st to pay.

Bank transfer and cash are accepted.

I understand that delays happen, particularly if you are travelling home from an event. Please be assured that as long as you call and let me know the situation, I will take care of your dog until you are safely home.

If you miss your agreed collection slot, message me from your car on arrival and I will come out to you as soon as there is a gap in the handovers.

If you are collecting after 6pm there may be an additional charge to pay, I will let you know when you call. If there is space, I can transfer your dog over to Home Boarding if you will not be back before 8pm.

Yes. Your dog will be in contact with the resident dogs, other family dogs and the dogs that they meet whilst out on walks. For general wellbeing, it is important that your dog should always have their annual vaccinations to protect against infections and disease. It is also a requirement of our Home Boarding and Day Care licence.

Titer testing results are accepted for Distemper, Parvovirus and Hepatitis, however there is no test for immunity to Leptospirosis so a vaccination is required.

Specifically for our business and our resident pensioner, Parainfluenza (Kennel Cough) is also required annually. You may have to ask your vet for a Kennel Cough vaccination as it is not given automatically.

A current vaccination certificate must be shown to us before dropping your dog off for the day, and regular visitors must send an updated certificate each time boosters have been given.

Yes, for the same reasons that vaccinations are important. Your dog will be in contact with our dogs, other family dogs and the dogs that they meet whilst out on walks with us.

Regular Day Care customers will need to tell us each month when their dog is given their worm and flea treatments for our records.

It is your responsibility to ensure your pet is free of fleas. If fleas are present, we will ask you to come and collect your dog. We will need to charge you for any expense incurred , including the process of removing fleas from our home and vehicle (see full terms & conditions).

Pack all the things that you would supply if you were leaving your dog with a friend or neighbour for the day.

Key items are: food, treats, a clean bed or blanket, leads and harnesses, a coat, a drying coat, a toy - and anything else to make your dog’s stay comfortable and familiar. I do not walk dogs on extending / retractable leads, so please make sure that you provide a regular lead.

Please note that I often have to do some back to basics training with your dog, as my rules and routines may be a little different to yours at home - so please make sure that you pack training reward treats.

If your dog is staying after 5pm and is having dinner, special dietary needs are not a problem. Please provide instructions on what food or medication should be given and when, and talk this through with me at the introductory meeting.

Puppies over 24 weeks are more than welcome as long as they are reasonably house trained and are undergoing crate training (we understand that puppies go through forgetful stages during development).

Puppies require extra attention during their stay and incur an extra fee to cover this. Bookings will be considered on a case by case basis, as although we love puppies, some of our adult guests are less keen.

Senior dogs are welcome. We understand that senior dogs can have limitations and special needs and we will do our best to help accommodate your dog in any way possible. We have a senior dog ourselves and are happy to offer separate space to youngsters and seniors where it is needed.

Unneutered adults are not always suitable for day care, but will be considered on a case-by-case basis. We have several unneutered boys and girls in our client list, however there are some additional considerations. We are not able to accept un-neutered females whilst in season.