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We offer a one to one mentoring service, and have been hearing from home boarders who are just starting out and are looking for some regular support (or just ad hoc support) as they undertake their first few months in the industry.  Additionally, established boarders have been in touch who maybe find social media support a little overwhelming and prefer to talk on the telephone.

A sample of the subjects recently covered:

~ Understanding the updated DEFRA guidance and the changes from previous versions

~ Changing an existing business model to try and get a better home / work balance

~ Getting familiar with the lesser known vaccinations brands on booster cards

~ Talking through the assessment of new guests and the dynamics with existing groups

~ Helping to see qualification questions from additional points of view, to give a more rounded answer for the exam

~ Walking through what to expect at a renewal inspection

~ Help with what to say (and how to frame it) if a dog is not happy at day care / boarding (whilst not upsetting the client)

~ Talking together about bad days, what went wrong and how to prevent things from happening again

~ Just giving a supportive ear to another business who wants to talk confidentially

The one to one mentor service is charged at £15 per hour (pro rated) and you can book calls or drop me messages as and when you wish, there is no commitment or obligation. Having a mentor is also good for your personal development you can record it as part of your business research and training!

"I cannot thank you enough or quite simply add enough praise . Not only was your professional mentor service thorough, practical and EXACTLY what I needed but you kindly went out if your way to deal with me in non working hours . Thanks to you I not only was able to identify gaps in my policies and procedures and quickly address them, but you gave me so much motivation and encouragement at a rather fragile time.  I haven’t got my results yet , but after a very thorough 3 and a half hour inspection , the licensing officer went away very satisfied am with everything and with a smile on her face .

I would not hesitate to recommend you and will certainly be using your services again for different aspects of my business .

Just amazing to have that very professional knowledgeable feedback and extremely professional advice .

You’ve helped me raise the bar."  PB 11/08/2022

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