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Pet Business Advice

Pet Business Support @Waggy Walks 4 Dogs

Tel: 07481 143402

Commercial Day Care Template Pack


Our English pack follows the DEFRA standard requirements for Commercial Day Care.   For businesses in Scotland and Wales, we are happy to help write a customised pack that meets the requirements of your local council. 

Documents within the pack:


A PROCEDURE MANUAL template.  This is around 150 questions that make you think about your business from the perspective of the new guidance and helps you to make a statement about every subject that DEFRA have a view on.  It is structured into a handbook format and has headings and subjects grouped together already.  Whilst a little bit daunting to get started, lots of the answers are written in the DEFRA guidance itself, so you just need to tick off the guidance as you go.  You are already doing most of these things (as they are common sense) but DEFRA want a ‘handbook’ to prove that you understand the rules, and also for someone to follow and look after the dogs if (God forbid) something happens and someone else needs to take over running your business for a while.

A SERVICE AGREEMENT and client policies for you to tweak or amend to suit your business.  This covers many of the mandatory consents.  The instructions on how to make ‘find’ and ‘replace’ quick updates on the agreement are on our Facebook page.

​​There are the following forms that cover all of the DEFRA requirements written into the guidance in terms of consent. 

They are all ready to go, they just need your logo and your company name:

  • REGISTRATION FORM including consents

  • BOOKING FORM for boarding including and inventory list

  • A WELFARE LOG for recording behavioural, medical and general issues 

  • A NEW DOG ASSESSMENT FORM for trial assessments


  • A master DOG REGISTER


  • A HEALTHCARE statement template

  • A RISK ASSESSMENT template



  • There are also some OPTIONAL VERSIONS OF FORMS for those who aren’t keen on spreadsheets.



What isn’t in the pack:

  • The floor plan of your premises.  I can draw these for an additional fee if you want to send through a rough drawing with measurements, but most people have already had to draw this in order to request planning permission for change of use to a premises.

  • Your CV of relevant experience, list of training completed or method of proving your knowledge and experience.  I am happy to look this over once created, and give pointers if it needs padding out.

  • Appraisal and training record forms for staff.

◦  Home Boarding Registration Forms ◦  Day Care Welfare Check Form  ◦  Dog Walking Contract  ◦  Operating Procedures  ◦ Home Boarding Service Agreements  ◦  Fire Evacuation Plans ◦

◦  OFQUAL Approved Qualifications  ◦ New Dog Assessment Forms  ◦ Business Websites ◦ Inspection Preparation ◦DEFRA Kennels Guidance ◦ DEFRA Home Boarding Guidance ◦

◦ DEFRA Commercial Day Care Guidance ◦ Dog Boarding Forms ◦ Pet Sitting Forms ◦ Pet Business Terms and Conditions ◦ Pet Care T&Cs ◦ Pet Start Up Business Help ◦

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